Here is a great article by George Sranko that describes a variety of success stories using random citizens to give direction to government.
"There are two key ingredients: direct involvement by a representative cross-section of the entire community, province, or nation through random selection of citizens; and dynamic facilitation that empowers the group to reach a unified perspective via creative shifts and breakthroughs, rather than through the usual back-and-forth negotiation."
In the USA, many state elections include "initiatives", which are a means by which a petition signed by a certain minimum number of registered voters can force a public vote (plebiscite) on a government decision. In the run up to state elections, the media airwaves are filled with support and opposition soundbite advertisements and debates.
In Oregon, a nonpartisan, nonprofit organization called Healthy Democracy Oregon has piloted the "Citizens’ Initiative Review" which is a reform to Oregon’s initiative process that provides voters with clear, useful, and trustworthy evaluations of statewide ballot measures through the use of a random citizen review panel.
Here is a great video that explains the new process:
On September 26, 2009 approximately 4,000 citizens in 38
countries discussed and recognized their collective opinions on the issue of
climate change. The format was an incredible
example of best practices in public participation, that included:
Politicians should take note; there is a new answer to some of the
toughest questions of our times. When presented with an issue with no
obvious popular and sensible solution, or a situation where a
legislature is unable to make progress on an important topic, 100
random citizens can be called on to solve the political puzzle, as they
did in the Canadian provinces of British Columbia and Ontario (my home province).
At the end of their 8 month learning, consultation and deliberation process the 103 members of the the Ontario Citizens’ Assembly voted 84% in approval of Mixed Member Proportional (MMP) over the current First-Past-the-Post (FPP). If we can assume that any other group of random citizens would have done the same, than we can guess an educated public will also vote for MMP in the referendum.
Process for developing electoral reform already demonstrates better democracy in action
Toronto - A growing list of political science professors from across Ontario agree that the Ontario Citizens Assembly was an exceptional example of a legitimately democratic public policy development process.
CitizensAssemblyMonument.ca is a volunteer project of Jason Diceman, an independent stakeholder engagement consultant and deliberative democracy researcher in Toronto. He is neither associated to the Vote For MMP campaign nor the Ontario Citizens’ Assembly Secretariat.
Starting September 2006, 103 randomly selected Ontario citizens committed to 30-40 hours a month for 8 months to get educated, hear public consultation and deliberate on the topic of electoral reform to make a unified policy recommendation that would be voted on by a binding public referendum.
The public process was mandated by government, well financed and executed in an independent and transparent manner and with great care and consideration by highly respected experts.